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Pastry Shop in Fushimi, Kyoto | Privacy Policy | Cafe & Sweets Parade Kyoto

privacypolicyPrivacy Policy

SWEETS&CAKES

Personal Information Protection Policy

Cafe & Sweets Parade Kyoto (hereinafter referred to as "the Shop") regards the protection of personal information as a social responsibility. In order to manage and operate a website that customers can use with peace of mind, the Shop has established the following "Handling of Personal Information on the Website" based on the "Cafe & Sweets Parade Kyoto Personal Information Protection Policy."

Scope of Application for the Handling of Personal Information

This handling of personal information applies when customers use the Shop's website to purchase products, contact the Shop, subscribe to the email newsletter, request a catalog, and the like.
Personal information collected when customers use the Shop's website is managed in accordance with the principles set out in this handling of personal information.

Purposes of Use of Personal Information

In addition to the purpose of providing this service, the Shop may use the personal information and order information (including information regarding customers' order history) collected from customers for the purposes set out in each of the items below. The Shop will not use customers' personal information for any purpose other than providing this service or the purposes set out below.

  • When introducing the Shop's products and services to customers by email or in print
  • When the Shop carries out order procedures, confirms order details, or carries out change procedures on behalf of customers
  • When responding to inquiries from customers
  • To ask customers to provide their opinions and impressions of the Shop's services
  • To use the information for purposes to which customers have individually consented after being contacted separately by the Shop
  • To create statistical materials categorized by customer attributes (age, address, etc.)
  • To deliver, provide, and display information and services suited to each customer's preferences

Security Management of Personal Information

To ensure the accuracy and security of personal information, the Shop takes reasonable security measures, including managing access to personal information and restricting the means by which it can be taken out, against unauthorized access, leakage, loss, destruction, alteration, and the like. In the unlikely event that a leak or other incident involving personal information occurs, the Shop will promptly take appropriate measures, including measures to prevent recurrence.

About Google Customer Reviews

The Shop uses Google Customer Reviews to gather opinions on the purchasing experience at its official online shop. When the invitation to participate in a survey provided by Google is displayed on the purchase completion screen, the Shop provides Google with the order number, the purchaser's email address, the country of delivery, and the estimated delivery date. Those who choose to participate will receive a survey email from Google after the estimated delivery date. Participation is optional, and choosing not to participate does not affect your purchase.

In connection with this service, third parties such as Google may store and read cookies in your browser and use technologies such as web beacons. You can restrict or delete cookies in your browser settings, but some features may become unavailable. For information on how Google handles information, please see Google's Privacy Policy.

Entrusting Personal Information

The Shop may entrust operations to third parties to the extent necessary to achieve the stated purposes of use. In such cases, the Shop will appropriately manage and supervise the contractors.
(Contractors include delivery companies, printing companies for sending direct mail, collection agencies in the event of unpaid product charges, etc.)

Disclosure of Personal Information to Third Parties

The Shop will not provide or disclose personal information to third parties, such as other businesses or individuals, without the permission of the person concerned.
However, this does not apply in the following cases.

When the person concerned has consented to the provision of the information
When disclosure is requested in accordance with laws and regulations by a public authority such as a government agency
When disclosing personal information to business partners involved in the operation of this website. However, in such cases, the information disclosed will be limited to the necessary scope, and the recipient will be obligated by contract or other means to manage the personal information.

Microsoft Clarity for Usage Analysis

We use Microsoft Clarity on this site to improve usability and to provide information about our products and services. Through cookies and similar technologies, it collects information about your interactions, such as the pages you view, clicks and scrolling, as well as your browsing environment, and analyzes them using heatmaps and session replays. Microsoft obtains this information and uses it for purposes including providing and improving its services and for advertising, including Microsoft Advertising. For details, please see the Microsoft Privacy Statement.

You can restrict or delete cookies in your browser settings. You can change Microsoft's personalized advertising settings in Microsoft's ad settings. These settings are separate from this site's opt-out setting for Google Analytics.

PinterestManagement of Official Accounts

Cafe & Sweets Parade Kyoto uses an internal tool, "Parade Social API," to operate its official Pinterest account. Based on authorization granted by the staff member in charge, the tool retrieves account, Pin, board and analytics information, which is used to manage posts and review their performance. It does not require customers to log in to Pinterest. Posts and similar actions are carried out only after the staff member in charge has reviewed each item.

Content and non-advertising analytics information obtained from the Pinterest API are retrieved only when needed and are not continuously stored in a database. We do not send the retrieved information to external AI services, nor do we use it for AI training. Authentication credentials are appropriately protected and are deleted by the administrator in charge when the integration ends. The staff member in charge can disconnect the integration from Pinterest's settings. For inquiries about the handling or deletion of information, please contact us using the contact form below.

Handling of Customer Reviews
(Feedback)

The "Customer Reviews" form on this site collects the product (optional), a rating (number of stars), your comments and a nickname (optional). We do not collect your name or email address. After our staff have reviewed the content, the rating, comments, nickname and posting date may be published on product pages or on the "Customer Reviews" page. To prevent spam, we record the IP address from which the submission was made, and we may check the submitted content and connection information using a spam-filtering service (Akismet). If you would like published content to be corrected or deleted, please contact us using the contact form below.

Other Online
Privacy Considerations

Please be aware that if you voluntarily disclose personal information in places on the internet that anyone can access, such as message boards, that information may be collected and used by other users. If you make your email address public, you may receive unwanted messages based on the information posted there. You need to recognize that you share information on your own responsibility.

Third-party sites and services accessible through this website, as well as companies and other entities that collect personal information through sweepstakes, promotional activities and the like, have their own privacy policies and data collection policies that are independent of our shop. We assume no obligation or responsibility whatsoever for the policies or activities of these independent third parties.

Changes to and Notification of
the Handling of Personal Information

We may change the content of this policy on the handling of personal information without prior notice due to our business needs, the enforcement of new laws, the amendment of existing laws, or other circumstances. If we make changes, we will notify you by posting them on this website. Please check the latest version of this page when using the site.

For requests, questions or other matters regarding the handling of personal information, retained personal data and the like, please contact us using the contact details below.

Personal Information Administrator and
Disclosure, Correction and Deletion

Below are the affiliation and contact details of the administrator of members' personal information, as well as the contact for members who wish to request disclosure, correction or deletion of their own personal information.

If you wish to request disclosure, correction or deletion, please contact us using the contact form below. Please note that we will verify your identity at that time.

Contact for Inquiries About
Our Privacy Policy

Cafe & Sweets Parade Kyoto
Heights Momoyama No. 105, 574 Uoya-cho, Fushimi-ku, Kyoto-shi, Kyoto 612-8041

Contact Form

TOPPRIVACY POLICY | Cafe & Sweets Parade Kyoto

(FAQ)

All You Need to Know

Do you have gluten-free sweets made without wheat flour?

Yes. We offer sweets made without wheat flour, such as madeleines made with rice flour. However, they are made in the same kitchen as products that use wheat flour. If you have a wheat allergy or need to strictly avoid wheat, please consult our staff before purchasing.

Do you use additives such as preservatives or emulsifiers?

We do not add preservatives or colorings when making our sweets.

Some of our baked goods (such as madeleines and chocolat) use baking powder to help the batter rise. In addition, ingredients we purchase, such as chocolate, may contain additives such as emulsifiers that help maintain their quality.

To see the ingredients we use, please check the ingredients listed on each product page.

When is the Seasonal Citrus and Lemon Curd Cake available?

This cake is sold on an irregular basis.
It is often available on Saturdays, Sundays and public holidays. We post updates on in-store availability as needed in our Instagram Reels, so please check there.

Do you sell fresh cakes on Wednesdays?

We do not currently sell fresh cakes on Wednesdays.
On Wednesdays, we mainly sell baked sweets and drinks.

*Many customers have asked about this, but no decision has been made yet about selling fresh cakes on Wednesdays.

Can I request noshi paper (noshi kakegami) for gifts, presents, and the like?

For gift boxes in sizes M and L, we offer inner noshi (uchi-noshi) only, at 100 yen (tax included) per sheet. Please specify the top inscription and name inscription, and place your request at least 3 days in advance. For same-day requests, please consult the shop.

Do you offer OEM (manufacturing of original products)?

We are currently accepting consultations on OEM requests, depending on their details.
To start, please contact us through the inquiry form with details such as your product concept, desired quantity, and sales purpose.

Where is the shop located?

Cafe & Sweets Parade Kyoto is in Uoya-cho, one street south of the Otesuji Shopping Street, a 4-minute walk from Keihan Fushimi-Momoyama Station and a 5-minute walk from Kintetsu Momoyama-Goryomae Station. Parade stands in an area full of history and charm. Nearby are Torisei, a sake and yakitori restaurant run by a long-established sake brewery; Teradaya, said to be the place where Sakamoto Ryoma was attacked; the Fushimi Jikkokubune, wooden boats that take you along the canal; and many other places.
For the exact location and other details of Cafe & Sweets Parade Kyoto, please check Google Maps↗︎.

What days is the shop open?

We are open every Wednesday through Sunday from 11:00 to 18:00 (last order 17:30). We are regularly closed on Mondays and Tuesdays.
On public holidays, we are open on some days and closed on others.
We may also close temporarily on irregular days, or open on regular closing days. For the latest information, please check Instagram↗︎ or Google Maps↗︎.

How can I place a large order?

Yes, we accept orders through this inquiry form.
Large orders are orders of 21 or more units, or orders with 10 or more delivery addresses.

Can you tell me about allergens in your products?

Whether a product uses egg, wheat flour, peanuts, walnuts, other nuts or dairy products is stated on the allergen list page and on each product’s page.

Peanuts (groundnuts) and walnuts are shown separately from “other nuts” such as almonds.

Points of caution other than the items above, such as sesame, gelatin and honey, are written in the “Notes” section of each product. However, not all allergens are listed. For assortments such as gift boxes, the ingredients of each sweet included are listed under [Ingredients] on the product page.

If you have any questions, please ask our in-store staff or call us (075-644-4118) before purchasing.

Do any of your products contain alcohol?

Yes. We mainly use liquor in the following sweets:

• Canelé de Bordeaux (rum)
• Galette Bretonne (with rum)
• Madeleine au Chocolat (with liqueur: Grand Marnier)

The Galette Bretonne and the Madeleine au Chocolat are also available in “without rum” and “without liqueur” versions, respectively, made without liquor.

▼Gift boxes
• Classic Baked Sweets Gift Box L [9 Varieties, 15 Pieces]: includes 2 Galettes Bretonnes (with rum)
• Classic Baked Sweets Gift Box M [9 Varieties, 9 Pieces]: includes 1 Madeleine au Chocolat (with liqueur)
• Gluten-Free Gift Box [S] and Gift Box [M] with Higuchi Apiary: contain no sweets made with liquor

Even in baked sweets, a small amount of alcohol may remain. Children, pregnant women, people sensitive to alcohol and anyone who will be driving should take care.

For seasonal products, please check the “Notes” section on the allergen list page.

Is there parking?

The shop does not have its own dedicated parking lot. If you are coming by car, please use one of the paid coin-operated parking lots nearby.
If you are coming by train, the shop is about a 4-minute walk from Fushimi-Momoyama Station on the Keihan Main Line and about a 5-minute walk from Momoyama-Goryomae Station on the Kintetsu Line.

Can I eat and drink in the shop?

Yes, you can enjoy your order in our in-store eat-in space. Seating consists of 5 counter seats and 4 terrace seats (2 tables for 2 people each). High-speed Wi-Fi is also available.
Takeout is available as well. Opening hours are 11:00–18:00 (last order 17:30).

Where can I check the day’s cake selection and sold-out items?

The fresh cakes we sell change from day to day. We post updates on in-store availability as needed on Instagram↗︎.
Items may sell out after a post. If you want to be sure to get something, please call us (075-644-4118).

Do the 2 types of lemon cake differ in how they should be stored and how long they keep?

Yes. The lemon cake with icing must be kept refrigerated and keeps until the end of the day of purchase. The lemon cake without icing can be stored at room temperature and keeps for approximately 7 days from the date of manufacture. Please prioritize the date shown on the label of the product you have.

How long do baked-goods gifts keep, and how should I store them?

As a guideline, baked-goods gifts keep for about 2 weeks from the date of manufacture. Please store them in a cool place, away from direct sunlight and high temperature and humidity. The exact date is printed on the back of each individual sweet.

What payment methods can I use in store?

▼In store
• Cash
• Credit cards: Visa, Mastercard, JCB, American Express, Diners Club, Discover
• Transit IC e-money: Suica, PASMO, ICOCA, Kitaca, TOICA, manaca, SUGOCA, nimoca, Hayakaken
• Other e-money: iD, QUICPay+
• Code payments: PayPay, Rakuten Pay, d Barai, au PAY, Merpay, WeChat Pay, Alipay+, and others

Apple Pay and Google Pay can be used if one of the e-money services or cards listed above is registered.

What kind of cream puff is the Oven-Baked Cream Puff?

It is our classic cream puff: a crisp cookie-crust choux generously filled with a rich cream that combines fresh cream with custard made using “Sakura” eggs from a purely Japanese chicken breed.
It must be kept refrigerated; please eat it on the day of purchase. We also offer a caramel-flavored version, the “Oven-Baked Caramel Cream Puff.”
For details, please see the Oven-Baked Cream Puff product page.

What Are Meringue Cookies?

Meringue cookies are sweets made by baking and drying meringue, which is egg white and sugar whipped together. At Parade, we use kibi sugar (Japanese cane sugar) and finish them with a light texture: a crisp first bite, then an airy, fizzy melt in your mouth.

What kind of sweet is a sablé diamant?

True to its name, which means “diamond” in French, this is a sablé coated with sugar that sparkles around the outside. For the sugar coating, we use vanilla sugar that we make by hand in our shop from vanilla bean pods.
It keeps for about 3 weeks. Please store it in a cool place, away from direct sunlight, high temperatures and humidity. It is also included in our baked goods gift boxes.
For details, please see the Sablé Diamant product page.

Is the Galette Bretonne available both with and without rum?

Yes. It is available both with rum and without rum. The individually sold Galette Bretonne contains rum. The rum-free version is included in our gift boxes. Please contact the store to ask whether it can be purchased individually.

What kind of sweet is a Linzer torte?

The Linzer torte is a sweet associated with Linz, Austria, combining a nut pastry with jam. At Parade, we layer a cinnamon-scented pastry, almond batter and our house-made framboise (raspberry) jam, and bake them together.

What baked goods can I choose as a gift (temiyage) from Fushimi?

We offer Gifts M and L, assortments of our classic baked goods; Gift S, with sweets made with rice flour; and a gift that includes honey from Kyoto Higuchi Apiary. You can choose based on the number of pieces, the ingredients, and the recipient’s preferences. As a guideline, the baked goods keep for about 2 weeks from the date of manufacture.

How do the gift boxes differ by type?

They differ in the types and number of sweets they contain.
・Classic Baked Goods Gift Box M [9 types, 9 items]: 2 types of sablé (12 pieces each), Galette Bretonne, 3 types of madeleine, financier, Sésame Matcha, Boule de Neige Chocolat
・Classic Baked Goods Gift Box L [9 types, 15 items]: 2 types of sablé (12 pieces each), Galette Bretonne (2 each without rum and with rum), Honey Madeleine, Madeleine Chocolat (without liqueur), financier, Sésame Matcha, Boule de Neige Chocolat
・[Gluten-Free] Gift Box [S]: 4 Honey Madeleines, 2 Madeleine Chocolat (without liqueur), 2 Sésame Matcha, 2 Boule de Neige Chocolat
・Gift Box [M] with Higuchi Bee Farm: 8 classic baked goods in 7 types, plus Wildflower Honey (160 g) from Kyoto Higuchi Bee Farm
The sweets made with liquor are the Galette Bretonne (with rum) in the L box and the Madeleine Chocolat (with liqueur) in the M box. For full details, please see the list of gift boxes.

What kinds of honey, eggs and chocolate do you use?

The ingredients we use vary by product. Our main ingredients are as follows.
• Honey: Purely Japanese honey from Higuchi Apiary in Fushimi, Kyoto (Honey Madeleine, Caramelized Honey Canelé, etc.)
• Eggs: “Sakura” eggs from purely Japanese-bred hens (Oven-Baked Cream Puff, Canelé de Bordeaux, Honey Madeleine, etc.)
• Chocolate: Chocolate from Valrhona of France (Madeleine Chocolat, etc.)
• Butter: Cultured butter (Brown Butter Financier, Galette Bretonne, etc.)
Please check each product page for that product’s ingredients.

Is there an ideal temperature or way to warm the sweets so they taste their best?

Depending on the product, there are recommended ways to enjoy it.
• Canelé de Bordeaux: Warming it for 3–5 minutes in a toaster oven that has not been preheated makes the caramel on the surface crisp, giving it a texture close to freshly baked.
• Brown Butter Financier: Warming it in a toaster oven for about 1–2 minutes gives it a texture and aroma close to freshly baked.
• Linzer Torte: The ideal serving temperature is 5–20°C.
• Lemon Cake (with icing): We recommend letting it sit at room temperature for a little while to enjoy the fluffy texture of the cake, or, in summer, enjoying it chilled straight from the refrigerator.
Toaster ovens heat differently depending on the model, so please keep an eye on the sweets while warming them to avoid burning.

How many people do Size 4, Size 5 and Size 6 whole cakes serve?

Parade’s “Decoration Cake with Fresh Cream and Seasonal Fruit” serves approximately 3–4 people in Size 4, 4–6 people in Size 5 and 6–7 people in Size 6. Please choose a size based on how much will be eaten and whether it will be served together with other sweets.

How long can I carry a cake? Do I need ice packs or an insulated bag?

Please plan on carrying it for about 1 hour. Conditions vary depending on the temperature, the type of cake and how you travel, so if you are planning a long journey, please consult the shop before purchase.

Can I have a message plate or candles added to a birthday cake?

The “Decoration Cake with Fresh Cream and Seasonal Fruit” comes with an original cookie plate and 1 set of 5 candles. A charge applies to candles from the 2nd set onward.

Are the sweets for sharing at work individually wrapped? How many people can a gift serve?

The Classic Baked Goods Gift is an assortment of sweets packed in individual bags. Note, however, that “9 items” does not mean 9 pieces: some items, such as the sablés, contain several pieces in one bag. Please think separately about how many people you are giving to and how many bags you want to give each person.

What is the difference between a financier and a madeleine?

Generally, a financier is characterized by the flavors of egg whites, almonds, and browned butter, while a madeleine is typically based on a batter made with whole eggs. At Cafe & Sweets Parade Kyoto, we offer the Brown Butter Financier and a madeleine made with rice flour and honey.

Do canelés taste better warmed? How do you recommend eating them?

If you warm Parade’s Canelé de Bordeaux for about 3 to 5 minutes in a toaster oven that has not been preheated, the caramel on the surface becomes crisp, and you can enjoy a texture and aroma close to freshly baked. Because heating varies by model, please keep an eye on it while it warms.

Can cakes and baked goods be frozen?

Because ingredients and finishing differ from product to product, we do not state that all cakes and baked goods can be frozen under the same conditions. Please first check each product’s storage instructions and date label. If you plan to freeze a product, please consult the shop before purchasing and tell us the product name.

What is the difference between sablés, cookies and galettes?

“Cookie” is a name for a wide range of baked goods. “Sablé” is used as a name describing a texture that crumbles softly like sand, and “galette” is used for sweets with a flat shape, among other things. Parade’s Galette Bretonne is a thick-baked cookie made with butter.

Can I get paper bags, small bags for sharing or gift wrapping?

In store, paper bags, plastic bags, bags for baked goods and gift wrapping are available for a fee. Prices vary by type and size. Please let us know how many you need and any wrapping requests before purchase.

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Cafe & Sweets Parade Kyoto

〒612-8041

Heights Momoyama No. 105, 574 Uoya-cho, Fushimi-ku, Kyoto-shi, Kyoto

* If you are coming by car, please use a nearby parking lot.

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